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Why does the IRS say my information doesn't match?

Why does the IRS say my information doesn't match?
Last updated Mar 31, 2025

If the IRS says your information doesn’t match their records, don’t panic — it’s a common issue for US expats. Simple mistakes like outdated details, typos, or reporting errors can trigger this problem.

This guide explains why it happens, how to fix it, and what you can do to avoid tax filing troubles.

What does it mean when your IRS records don’t match?

When you file your taxes as an expat, the IRS compares the information you entered with the data they have on their records. If there are discrepancies, you receive a notice from the IRS: "Your information doesn't match!"

This can happen for various reasons. We'll explore the common causes and equip you with the knowledge to tackle them head-on.

Common causes of mismatched information

Now, before we delve into the depths of this enigma, let's shed some light on why the IRS might be playing a matchmaker with your information.

Here are a few potential reasons:

1. Outdated records: the case of the vanishing information

The IRS relies on accurate and up-to-date records to match your information.

If you've recently changed your name, address, or employment details without notifying the IRS and the Social Security Administration (SSA), your tax return may trigger a mismatch.

Ensure that you promptly update your information with both entities to avoid such predicaments.

2. Transcription errors: the curious case of typos and misspellings

Sometimes, a simple human error can lead to a mismatch. When filing your tax return, take a moment to channel your inner grammar guru and double-check all the information you enter.

A missing digit, an incorrect letter, or an accidental swap can wreak havoc, but with a keen eye, you can thwart their plans.

3. Inaccurate reporting: the puzzle of discrepant forms

Your tax return relies on various forms, such as W-2s and 1099s, to accurately report your income and financial activities.

If the information on these forms doesn't align with what you've entered on your return, a mismatch may occur.

Be your own tax Sherlock and meticulously review these forms before filing, ensuring they reflect your true financial story.

4. Fraudulent activities: the intrigue of identity theft

In some unfortunate cases, mismatched information may be the result of fraudulent activities. If someone fraudulently files a return using your Social Security number, the IRS's system may flag it as a mismatch, potentially delaying your refund.

If you suspect identity theft, promptly contact the IRS to report the issue and protect your tax identity.

What to do if your information doesn't match the IRS records

Now that we've identified the potential causes of a mismatch, let’s explore the solutions. Here’s how you can resolve the issue when the IRS says your information doesn’t match:

1. Review and correct: the power of attention to detail

If your tax return is rejected due to a mismatch, carefully review the notice from the IRS.

Identify the specific areas of discrepancy and correct them accordingly. It could be as simple as updating your name, address, or Social Security number, or amending the reported income.

Pay close attention to details and ensure all the puzzle pieces fit together perfectly.

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2. Contact the IRS and SSA

If you discover any discrepancies during your investigation, make sure to update your information promptly.

Reach out to the IRS and the Social Security Administration (SSA). Give them a friendly call, explain the situation, and ask them to verify their records. Notify them of any name changes, address updates, or corrections to your W-2 data.

Sometimes a simple conversation can do wonders in aligning the stars of your tax information.

3. File corrected returns: the tax reunion

If you find errors in your original return, don't panic!

Simply make the necessary corrections and resubmit your return to the IRS. You can do this electronically using the e-file option or, if required, print and mail your corrected return.

Remember, the IRS is more forgiving than you might think, as long as you make the corrections and file within a reasonable timeframe.

Prevention is the best defense: proactive measures

While dealing with a mismatched information situation can be frustrating, it's always better to prevent it from happening in the first place.

Here are a few proactive measures:

1. Stay in the loop: Keep your records updated

As an adventurous expat, it's crucial to keep your records up to date. Notify the IRS and the SSA promptly about any changes to your name, address, or employment information.

By staying in the loop, you can save yourself from unnecessary tax headaches.

2. Double-check your forms

Before submitting your tax forms, conduct a thorough investigation. Review your W-2s, 1099s, and other relevant documents to ensure they accurately reflect your financial situation.

Look out for any discrepancies and address them before filing to avoid triggering the IRS's radar.

3. Seek professional assistance: allies in the battle

Tax matters can be complex, especially for expats. Consider seeking the guidance of a tax professional who specializes in expat tax issues. They can provide advice, ensure compliance, and help you navigate the intricacies of the tax system, reducing the risk of mismatched information.

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Embrace the mismatch adventure!

While encountering a mismatched information scenario with the IRS may seem daunting, it's essential to approach it with a positive mindset.

Remember, you're not alone in this tax labyrinth. Reach out to the IRS, follow the necessary steps to correct any errors, and take preventive measures for future tax seasons. 

If you're unsure about how to resolve the issue or need expert guidance, consult with a tax professional

FAQ

1. IRS changes for 2025?

In 2025, the IRS has increased the standard deduction to $30,000 for married couples filing jointly and $15,000 for single filers, aiming to reduce taxable income and overall tax liability for taxpayers.

2. Why does my refund status show incorrect information?

Incorrect refund status information may be due to processing delays. It's advised to be patient and allow the IRS time to update their records with your return's accurate data.

3. Meaning of Tax Topic 152 disappearance in 2024?

The disappearance of Tax Topic 152 indicates that your return is being processed. It does not imply any issues but signifies that the IRS is reviewing your return and working towards finalizing the assessment and issuing refunds.

Disclaimer

This guide is for info purposes, not legal advice. Always consult a tax pro for your specific case.

Ines Zemelman, EA
Founder of TFX